Captivation
Solutions

For ecommerce & web

Complete SuperAgent experiences, ready for business.

For ecommerce, web and specialist sectors, with solutions for sales, support, tourism and hospitality

On Shopify? Start here!

Easy to add. Built to sell.

Our Solutions

Choose the SuperAgent experience that fits your business.

  • Ecommerce

    Your Sales or Support SuperAgent for online stores.

    Help shoppers ask, discover, compare and buy, using your existing products and store experience.

  • AI Darwin inside the Natural History Museum beside a smartphone showing the museum V-Guide experience.

    Tourism

    V-Guides: A personal guide for every visitor.

    Help visitors ask questions, discover places and explore personalised recommendations through conversation, video, imagery and maps.

  • Hospitality

    V-Menus: The menu that talks back.

    Help guests explore dishes, ask questions, discover recommendations and choose with confidence.

What makes a Captivation Solution?

At the heart of every solution is a SuperAgent, combining an Avatar with AI, knowledge, media and actions to talk, show and act.

  • Character

    A visual interface for the experience.

  • Conversation

    Voice and text interaction.

  • Knowledge

    Your approved products, services and information.

  • Media & Visuals

    Products, images, video, graphics and maps.

  • Actions

    Connect the conversation to useful next steps.

  • Insights

    Understand what people ask, explore and engage with.

Captivation Ecommerce for Shopify

Bring your store to life with a SuperAgent.

Captivation Ecommerce gives your store intelligent, speaking AI assistants for sales and customer support.

Sales SuperAgents help shoppers discover, understand and choose the right products.

Support SuperAgents provide instant help with products, orders, deliveries and returns, 24/7.

Connected directly to Shopify, SuperAgents can work with live product, pricing and availability data, while combining voice, personality and rich media.

Not on Shopify? We will shortly be supporting more web platforms such as WooCommerce, Squarespace and Wix. Along with bespoke web platforms

SHOPIFY

Your SuperAgent, your store, simple to set up.

Easy to integrate. Built around the Shopify store you already have.

1. Connect your Shopify store

We connect to your Shopify catalogue through UCP, giving your SuperAgent access to product information, imagery and availability.

2. Add one code snippet

Paste your unique Captivation snippet into a duplicated Shopify theme. No storefront rebuild. No app for your customers to download.

3. Test and publish!

Try the experience privately first, customise the look and messaging, then publish it to your live store when you’re ready.

Have you got questions?
Speak to Jane
Ask anything about Captivation AI
Speak to Jane
SuperAgent