Captivation AI pricing

Captivation Inside is usage-based. Avatar use costs less than one cent per minute of normal conversation, based on approximately 750 characters per minute. Voice Optimisation reduces the cost of repeated speech, giving a typical total cost of around 1 to 2 cents per minute for an Avatar with voice. Full rates depend on the mix of stored and newly generated audio.

Stored voice reuses audio that has already been generated rather than making a new request to a text-to-speech service. Captivation's Voice Optimisation technology can reduce typical voice-generation costs by up to 80% without changing the quality of the voice.

There is a free trial, followed by usage pricing from around 10p per customer conversation. A conversation covers communications between the customer and SuperAgent during the two hours after the first interaction, up to 15,000 Avatar characters. Further blocks of 15,000 characters count as additional conversations.

There is no setup fee for many standard packages, including basic Captivation Inside and SuperAgents for Shopify with self-setup instructions. Enterprise projects involving bespoke Avatars, custom media, specialist integrations or other development may involve an implementation or project fee.

Yes. Captivation offers volume, Enterprise and partner pricing for customers with larger usage requirements, multiple deployments or more complex integrations. Please contact the team to discuss your requirements.

Rolling monthly contracts can be cancelled at the end of the current monthly period. Discounted annual arrangements may also be available. The applicable terms depend on the product and plan selected.

Yes. The Captivation Inside developer trial includes credits for about 30 to 40 minutes of conversation, subject to availability. The Shopify SuperAgent trial includes credits for 50 customer conversations.